Keeping parcel delivery couriers and senders securely in touch
- Secure, in-app messaging keeps delivery couriers and senders connected.
- Easily check unclear package delivery instructions.
- Get directions when parcel pick-up locations prove problematic.
- Ask questions and get clarifications while jobs are in progress.
- Gain satisfied sender ratings to win more delivery parcel work.
Better communication benefits everyone
You’ll have sender communication at your fingertips.
Use your YOVOY driver app to contact senders instantly without sharing your personal details – all communication happens securely, within the app.
Sometimes, a bit of extra info is all you need.
You’ll be able to use the app to confirm addresses, check tricky pick-up or drop-off locations live while you’re on the job.
Better communication maximises job value.
As the driver, you will waste not only less time but less fuel – because driving around in circles trying to find a location can get expensive.
Ensure happier parcel recipients.
When stuff happens that isn’t your fault (like traffic, weather and unexpected road diversions) senders aren’t the only ones who appreciate an update – because then they can let their customer know.
Insights enable better driving decisions.
Real time input from senders can help you make smarter driving decisions on the job, and ensure that you complete jobs with minimised risks of hiccups or disputes later on.
Communication aids reputation.
Staying in touch with senders when it makes sense could not only boost your sender rating, but help you build your reputation as a trusted, professional YOVOY driver so you win even more work on the platform.
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